Call Center Software Solution
The Voijavu® Auto Dialer is a full outbound and inbound Call Center Software Solution that manage all your campaigns as set by the Administrator. The System can also do Blended calls, which means you can have inbound and outbound campaigns at the same time. Clients can upload their customers numbers and details into to a custom list (Data Base) which is connected to the systems campaigns so that the system can phone all of their clients automatically and this is controlled by the agents Via a web browser app.
- The agents can disposition a call e.g. Sale, Voicemail, Not interested, Call Backs…
- Agents can also have custom Call Backs with their own date and time.
- Agents can also have pause codes like Tea time, lunch, Meeting…
- Rights can be setup to control agents, phones, campaigns, lists…
- Administrators can pull full reports on Agents
- Administrators can listen to Call Recordings.
- System has real-time report. (e.g. For Wallboard in Call Centers)
- Boardrooms up to 16 ports.