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The VOIJAVU® PRO is ideal for the medium-sized and enterprise business. It is also perfect for the business requiring a redundant Server-based telephone voice recording system that is professional and sophisticated.

The VOIJAVU® PRO automatically records all telephone conversations onto a dedicated VoiceLogger Server hard disk drive. Able to record a minimum of 8 lines, the unit can achieve unlimited recording ports.

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Impressive Product Features

  • Unlimited Ports can be recorded.
  • N+1, i.e. 5 Recording servers with 1 for redundancy
  • Mirror recordings to DR Site
  • Dual Hard Drives
  • Dual PSU(Power Supply Unit)
  • Load Sharing over multiple Server
  • RMS – Remote Monitoring Software enables Observations and IT
  • Departments to receive status and alarm conditions on the fly
  • Phantom Maintenance; Software changes and faults can be diagnose and tested before implementation on a live systemdue to VoiceLogger cutting edge software on a “Phantom” remote system without interference on the live Voijavu Server. Once the update or repair has been successfully tested on the phantom platform, the update will be loaded without downtime.
  • VABS – Voijavu Alarm Box System with remote device giving audible and visual alarms.
  • Utilises genuinely user-friendly software with multi-user client setup.
  • Automatically records all calls (incoming and outgoing) without user activation
  • Enables you to access and playback calls from the comfort of your desk or remotely
  • Listen in to live calls
  • Allows the easy e-mailing of calls or batches of calls to clients in a standard .wav file
  • Store over 80,000 hours of recordings, using as little as a 2TB hard drive
  • Creates printable reports and allows the easy export of call logs to Excel
  • Offers simultaneous recording from 8lines to unlimitedports per site
  • Can expand the number of lines recorded, 4 ports at a time

Search Function

  • Searchable by date and time: “All calls from 8am-11am for 7 January 07”
  • Searchable, when integrated, by extension number(only when recording extension side), agent name or both: “Paul X2”
  • Provides a unique identity for each and every call
  • Provides info on numbers dialled, caller line identification(only when connected to trunk lines) and call duration
  • Further search functions on Pop-ups

Safe and Secure Data Handling

  • Enables automatic encryption of calls into a server-based centralised database
  • Offers fast access to stored data within a secure database
  • Relies on username and password access control across client and server software
  • Relies on auto log-out across client and server software
  • Requires password protection on individual accounts
  • Allows for any combination of user rights and levels, from agent to CEO
  • Provides comprehensive e-mail notification of user actions and system performance
  • Provides fault notification via visual, audio SMS and e-mail channels
  • Uses dual hard drives to ensure data is not lost due to hard drive failure
  • Conducts auto-archiving when hard drive reaches capacity

Pop-ups and Powerful Extras

  • Uses on-screen pop-ups to supply additional search capabilities
  • 4 custom text fields, 4 custom selection fields and 4 tick boxes
  • Unique reference number / call identity number
  • Comments or call tags arranged into searchable categories
  • These pop-ups and extras can be integrated into client own software at an additional cost.
  • Quality management/rating agents
  • Customised reports

Extremely Versatile Compatibility

Compatible with all Microsoft operating systems 32/64Bit Compatible with analogue/digital/VoIP PABX’s and Premicell units (cell routers) Compatible with all two-way radios and boardroom/control room ‘voices’

Dimensions

ATP-24A/PCI, ATP-24A/PCI+, ATP-24A/PCIe, ATP-24A/PCIe+:
310×115 mm2 (excluding L-bracket)

ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0), ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0):
160×111mm2 (excluding L-bracket)

ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
160×111mm2 (excluding L-bracket)

Weight

ATP-24A/PCI, ATP-24A/PCI+:

≈250g (including 2 8-channel modules) ATP-24A/PCIe, ATP-24A/PCIe+:
≈200g (including 2 8-channel modules) ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0), ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0):
≈215g (including 2 8-channel modules) ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
≈215g (including 2 8-channel modules)

Environment

Operating temperature: 0℃—55℃ Storage temperature: -20℃—85℃ Humidity: 8%— 90% non-condensing
Storage humidity: 8%— 90% non-condensing

Input/output Interface

Headset jack: One φ3.5 stereo jack

Telephone line jack: A 50-pin RJ21 connector

Audio Specifications

Codec: CCITT A/μ-Law   64kbps

IMA ADPCM   32kbps Output power: ≥50mW Distortion: ≤2%
Frequency response: 300-3400Hz(±3dB) Signal-to-noise ratio: ≥38dB
Echo suppression: ≥40dB

Maximum System Capacity

Up to 10 boards concurrently per system; up to 24 channels per board

Dimensions

ATP-24A/PCI, ATP-24A/PCI+, ATP-24A/PCIe, ATP-24A/PCIe+:
310×115 mm2 (excluding L-bracket)

ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0), ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0):
160×111mm2 (excluding L-bracket)

ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
160×111mm2 (excluding L-bracket)

Weight

ATP-24A/PCI, ATP-24A/PCI+:

≈250g (including 2 8-channel modules) ATP-24A/PCIe, ATP-24A/PCIe+:
≈200g (including 2 8-channel modules) ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0), ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0):
≈215g (including 2 8-channel modules) ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
≈215g (including 2 8-channel modules)

Environment
Operating temperature: 0℃—55℃ Storage temperature: -20℃—85℃ Humidity: 8%— 90% non-condensing
Storage humidity: 8%— 90% non-condensing

Input/output Interface

Headset jack: One φ3.5 stereo jack

Telephone line jack: A 50-pin RJ21 connector

Audio Specifications

Codec: CCITT A/μ-Law   64kbps

IMA ADPCM   32kbps Output power: ≥50mW Distortion: ≤2%
Frequency response: 300-3400Hz(±3dB) Signal-to-noise ratio: ≥38dB

Echo suppression: ≥40dB

Maximum System Capacity

Up to 10 boards concurrently per system; up to 24 channels per board

Power Requirements

ATP-24A/PCI, ATP-24A/PCI+, ATP-24A/PCIe, ATP-24A/PCIe+:
+3.3V DC700mA
+5V DC200mA (PCI board only)
-12V DC120mA (PCI board only)
+12V DC100mA

Maximum power consumption: ≤7W (PC power supply only)

ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0):

+3.3V DC: 900mA

+5V DC: 200mA

+12V DC: 100mA

Maximum power consumption: ≤6W (PC power supply only)

ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0), ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
+3.3VDC: 900mA

+12V DC: 300mA

Maximum power consumption: ≤7.5W (PC power supply only)

Impedance

Input impedance: ≥1MΩ/500V DC;

≥10kΩ/1000V AC

ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):

≥1MΩ/500V DC;

≥8kΩ/1000V AC Insulation resistance for PC isolation from telephone line: ≥2MΩ/500V DC
Telephone line impedance: Compliant with the national standard impedance for
three-component network

Audio Encoding & Decoding

16Bit PCM           128kbps

8Bit PCM                64kbps

A-Law                     64kbps

µ-Law                     64kbps VOX                32kbps ADPCM   32kbps GSM         13.6kbps MP3       8kbps G.729A       8kbps

Sampling Rate

8kHz

Safety

Lightning resistance: Level 4

Monitoring Distance

The maximum distance between the ATP

board and the access point is 50m.

Voijavu Software Screenshot

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